Privacy Policy
Last updated: March 2025
1. Information We Collect
When you use Ship Slip, we collect information you provide directly, including:
- Name, email address, and phone number
- Shipping addresses (origin and destination)
- Package dimensions and weight
- Payment method preferences (we do not store payment credentials)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your shipping orders
- Generate shipping labels and tracking numbers
- Send order confirmations and shipping updates via email
- Provide customer support
- Improve our services and user experience
3. Information Sharing
We share your shipping information with carriers (Canada Post, UPS) as required to fulfill your shipment. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your order information for up to 2 years to support tracking, re-orders, and dispute resolution. You may request deletion of your data by contacting us at support@shipslip.ca.
5. Security
We implement industry-standard security measures to protect your personal information. All data is transmitted over encrypted HTTPS connections.
6. Cookies
We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@shipslip.ca.